IT Services

Fortify Technology Services offers optimized IT services that make meeting your business objectives and goals as simple and stress-free as possible.

Responsive Help Desk
& On-Site Support

Never worry about annoying network downtime and IT issues again with support from our IT help desk. All of our IT help desk services are fast and reliable, providing you with the support you need when you need
it most.

  • Quick, local response to routine user support questions (Microsoft applications, email, etc.)
  • Server support after power outage or other interruption
  • Application installation and troubleshooting
  • User creations and setup
  • Printer setup
  • Mobile device email integration and troubleshooting
  • Coordination with other technology vendors, such as cloud, software, or Internet service providers, to take you out of the middle when something goes wrong

At Fortify Technology Services, our highly trained and skilled IT help desk support technicians can troubleshoot issues right on your desktop, laptop, or server, resolving your computer problems in minutes. In the event that our IT help desk services cannot get the job done, our team will setup a timely on-site visit, so we can get your business up and running in no time.

Cloud
Integration

Ensuring your business’ data is safe and secure is essential. That is why Fortify Technology Services offers cloud computing services that are designed to store and protect your business’ data in an online managed data centre. Through utilizing the Internet to store, backup, and access your data, you will never have to worry about important information being lost ever again.

  • Office 365 — Fortify Technology Services can migrate your email to Office 365 and manage it on your behalf
  • Fortify Technology Services Cloud Computing — Virtual servers for your business located in Vancouver and Toronto data centres
  • Colocation — Your hardware will be located in a secure Vancouver data centre, managed by Fortify Technology Services

Cloud computing services are ideal for storage and backup, email, file sync and share, marketing, social media, and line-of-business applications. It is also the perfect option for small businesses that want to benefit from using enterprise-level software without the cost and space of an enterprise-level network infrastructure.

IT Security

With thousands of new cyber threats appearing every day, it is important to ensure that you have the right IT security services to avoid emergencies and keep your network secure.

  • Microsoft security patch management — Remote application of Windows updates to secure your network from viruses and malware designed to exploit Microsoft operating systems
  • Anti-virus and anti-malware, installed and licensed by Fortify Technology Services — Regularly updated on every computer, often multiple times per week, to help protect against the most current threats
  • Email spam protection — Managed spam filtering and email support at the network level

All of our managed IT services are designed to actively keep your network secure. Our highly skilled and experienced team will seek out and deploy the most current security tools and update them to help evade daily threats. Our proactive IT security services use technology to help stop any threats before they reach your network. Since the last line of defence for any businesses IT is each user, our team will even take the time to train your staff by showing them how to stay safe on your network and online.

Data
Backup

Data backup and recovery solutions should be an integral part of any business, as they are crucial for proper disaster recovery planning and for routine restores when a file is accidentally deleted.

  • Disaster recovery assistance planning — Ensuring that you have a plan to keep your business running in case of the unexpected
  • Single file or folder restorations in minutes
  • Database recovery
  • All-in-one local and cloud backup

Having a managed IT backup solution will give you peace of mind that, no matter what happens, your data will be backed up and protected from potential threats and disasters. All of our data backup services include regular test restores to make sure everything is functioning properly. In the event that the worst happens, you can rest assured that our team will recover all of your sensitive business data and information.

24/7 Proactive
Monitoring

At Fortify Technology Services, we are always watching out for you by collecting hardware and software inventories and network health information in real-time in order to give you a complete picture of your network, whenever you need it. All of our 24/7 proactive monitoring services use accurate, timely information for planning.

  • Server monitoring that automatically alerts Fortify Technology Services tech staff to investigate and resolve problems as soon as possible — including backup issues — usually before you pick up the phone to call for help
  • Supported software upgrades and security patches that are proactively installed on your servers, desktops, and laptops on a regular basis
  • Anti-virus and anti-malware programs — installed and managed by Fortify Technology Services— that are updated constantly to help keep your network secure
  • An ongoing record of your subscriptions that notifies you when you are due for renewals, including backup software, firewall, domain name, etc.
  • Executive Summary Reports that give you a snapshot of all monitored devices and the status of each one

Strategic IT
Consulting

At Fortify Technology Services, we are committed to building strong and long-standing partnerships with our clients. This means we not only help when there is a problem but also that we are there to build and grow your IT services and provide your company with added value over time. We strive to focus on continually understanding your business in order to provide fresh ways of thinking that will support you in the long run.

Fortify Technology Services provides strategic IT consulting to help clients assess their existing infrastructure, deploy new solutions and manage technology on an ongoing basis, so they can focus on other mission-critical tasks.

Managed IT
Service Provider

Fortify Technology Services provides businesses with a complete platform, delivering 24/7 help desk services, IT service management, IT automation, backups, and IT security.

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“We are so thankful for FTS! Not only have they guided us in keeping our important documents secure, but they streamlined absolutely everything for us from a tech standpoint. Because of FTS, we have become a more efficient operation as we are better able to keep our clients in the loop and our communication with the drivers has never been stronger! FTS is now working on a brand-new warehousing distribution software platform for us and it’s going to be a game changer.”

Colton Transport

Your business is growing and so are your needs for IT. We get it.

Call us to talk IT Solutions

604.546.2656