Blog
24/7 Proactive Monitoring

What is Proactive Monitoring?

Getting to know what proactive monitoring is and what it includes will help you make an informed decision about whether or not your business should use this IT service. At Fortify Technology Services, we understand how beneficial proactive monitoring can be for businesses of all shapes and sizes. That is why we offer comprehensive proactive monitoring services.

What is Proactive Monitoring?

Proactive monitoring, also known as remote monitoring and management, works to continually monitor the stability and security of your business’ IT system in order to help maximize the systems uptime. By tracking and maintaining your desktops, routers, mobile devices, and IT networks from a centralized console, this non-intrusive IT service can keep your IT assets running securely and efficiently without interrupting your daily IT operations.

What is Included in Proactive Monitoring?

Some of the different features that are included in proactive monitoring are:

Remote Access

In the event that you are experiencing computer trouble, remote access allows an IT specialist to detect the problem on your computer and resolve it for you over the Internet. If the problem cannot be fixed remotely, a technician will come to your office to fix the issue in person.

Patch Management

Since patches are an essential part of fixing existing problems after the initial release of a software application, it is important to ensure they are applied as soon as they are released. With the help of proactive monitoring services, any patches will be automatically deployed and implemented, so you will never have to worry about missing a critical security update.

Software Installations

Proactive monitoring eliminates the need to manually install software on your devices, as any device on your network can be remotely set up with the new software. In the event there is a problem or concern with the software, an IT technician can remotely access the system to help you get started.

Anti-Malware Management

In order to scan and maintain your IT security and to protect any sensitive data that is being stored or transmitted, proactive monitoring offers comprehensive anti-malware and antivirus software. Anti-malware monitoring uses a range of different solutions to better protect your tech resources.

Ongoing Audits

Proactive monitoring actively collects information, such as a list of devices, recent software updates, etc., so you will never have to worry about scheduling hardware and software audits again.

If you would like to learn more about what proactive monitoring is, or if you are interested in our proactive monitoring services, please contact the IT experts from Fortify Technology Services at 604-546-2656 or by filling out a contact form on our website.